Refund policy

SOJA&CO. wants you to be fully satisfied!

You can therefore take advantage of the standard countrywide delivery rate of 9$ (Expedited Parcel 1-2 days - CANADA) as well as free shipping on all orders of 100$ and more for USA.

In addition, all products sold on our online store can be returned, although return shipping costs are at your own expense. You can benefit from a 14-day delay after reception of the package to return.

Unpacked, used or damaged products are not eligible for returns.

All items on sale are final sales. There are no returns. No refunds, returns or exchanges on products purchased on sales such as Black Friday/Cyber Monday/Boxing Day. All items that are no longer available online at the time of the return cannot be refunded or exchanged.

All promotions offered on the online store cannot be combined with other promotions (only one promo code can be used at one time).

In order for the return to be effective :

Please fill a return demand :

The address for the return will then be communicated to you.

The item must be in the same condition as when sold, in its original condition.

If the return respects the conditions listed above, SOJA&CO. will reimburse the amount of the order as well as the taxes related to the order in the form of a credit in the online store. Shipping costs are at the expense of the purchaser.

Please do not hesitate to write to us if you have any questions or concerns, it will be our pleasure to help you.