product care & use guide
candles
elevate every burn: simple care tips for a clean flame, even melt, and flawless ambiance—every single time
01. before the first use
- cotton wicks should be trimmed to 1/4 inch above the wax surface before each use
- place the candle on a stable, heat-resistant surface—away from children, pets, drafts, and flammable materials
- to light the candle, tilt it slightly and hold a lighter or match to the wick for a few seconds
02. during the first use
- always allow the entire surface to melt (1–2 hours depending on the size) to prevent tunneling and wick drowning
- do not burn the 2 oz format for more than 2 hours — the jar may overheat
- for larger sizes, limit each burn to 4 hours (ideally 2–3 hours per cycle)
- recenter the wick after each use, while the wax is still soft, to help prevent the glass from cracking
03. for your next uses
- always trim the wick to 1/4 inch before each use — a wick that’s too long or too short can cause the flame to go out
- remove any ash, match remnants, or debris from the wax before lighting
- to extinguish the candle, use a snuffer to avoid smoke and splattering
04. help! my wick keeps going out!
- wax tunneling: melt the surface using a hairdryer or a match (be cautious with the heat), then absorb the excess wax with a paper towel or level it gently with a rounded knife
- ash buildup: remove it before lighting—otherwise, the flame may be too weak
- poorly trimmed wick: always trim cotton wicks to 1/4 inch before each use to prevent the flame from going out too soon
05. give your jar a second life
- when about 1/4 inch of wax remains, your candle has reached the end
- place the jar in the freezer or pour boiling water over the cooled wax to help remove it
- hand wash with mild soap and give your jar a second life — it’s your turn to get creative! here are a few of our favorite reuse ideas (and we’d love to see yours too!)
